Privacy policy
At Chicagoland Promotions, we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your information. By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of personal information to provide and improve our services. This may include:
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Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order or sign up for our services.
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Usage Data: IP address, browser type, device information, and pages visited.
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Cookies: We use cookies to personalize your experience and analyze how you use our site. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for:
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Providing and improving our services (custom branded apparel and promotional products).
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Communicating with you (order updates, customer support, promotions).
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Analyzing usage to enhance user experience.
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Preventing fraud and maintaining security.
Legal Basis for Processing (GDPR):
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Your consent (e.g., for marketing communications).
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Performance of a contract (e.g., fulfilling your Chicagoland Promotions order).
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Legitimate interests (e.g., improving services, preventing fraud).
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Legal obligations (e.g., tax and regulatory compliance).
3. Data Sharing and Disclosure
We do not sell or rent your personal information. We only share it in these cases:
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Service Providers: With trusted third parties who help operate our platform (e.g., payment processors, shipping carriers, marketing tools).
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Legal Requirements: If required by law or legal process.
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Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Security of Your Information
We take reasonable measures to protect your information. However, no transmission over the internet or storage system is 100% secure. We use physical, administrative, and technical safeguards to minimize risks.
5. Data Retention
We retain your personal data only as long as needed to fulfill our services, including legal, accounting, or reporting obligations. Once no longer required, we securely delete or anonymize the data.
6. Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also opt out of promotional emails by following the unsubscribe instructions provided in those emails.
For requests, please contact us at: orders@chicagolandpromotions.com
7. SMS Communications (A2P Messaging)
If you opt in, we may send SMS updates, promotional content, and support messages.
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Opt-Out: Reply STOP at any time to unsubscribe.
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Help: Reply HELP or contact us at orders@chicagolandpromotions.com.
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Data Sharing: We never sell or share SMS opt-in data with third parties for marketing purposes.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.
9. Children’s Privacy
Chicagoland Promotions does not knowingly collect personal data from anyone under the age of 18. If we discover such data, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this policy periodically. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: